Terms and Conditions of Sale & Privacy 

1. We will not sell any alcohol of tobacco products to  anyone who looks under the age of 25 if we or any member of staff believes you to be under the age of 18 ID may need to be presented failing to do so will result in your oder been cancelled.

2. if you have payed online using pay pal and you cancel your order you may be charged a small refund fee.

3.we will not tolerate any abuse physical or verbal phone calls may be recorded for security reasons 

4. Prices and descriptions may be subject to change without prior notice.

5.The prices on the website will be exclusive of any VAT.

6.Authority of Payment will requested from your card issuer at time of purchase. We reserve the right to terminate are agreement with you if refused authority for payment or we believe that payment will be refused at anytime 

7. Drivers will wait no longer then 10 minutes once arriving at the destination provided any longer and your order will be cancelled if the driver has tried to contact you and can't get through and you have payed online your order will be left outside the address given.

9.If any member of staff believe you ways of purchase to be fraudulent you will be reported  to the NFA ( National Fraud Authority) and your details will be passed on. 

10. If any member of staff feels threatened or unsafe they have the right to terminate the order 

11. We will replace any product that is faulty or damaged as long at there is proof that the goods are faulty or damaged 

12. All products sold by booze express are genuine and have been purchased by genuine and repitable wholesalers.

13. We sell goods only to end user-consumers. all goods are sold on the condition that the will not to be resold or otherwise circulated with out our prior written consent.

14.If you do not see your area address or post code on the were we deliver  page call us before ordering and we will see if we can deliver to.

15. all prices on the website are shown excluding deliver charge are rate for delivery charge is currently 5.50 but could change in the future please pay attention at the check out section for the delivery charge.

16. we roughly estimate our delivery times to be between 15-45 minutes during busy periods it may be a bit longer but we ensure that your driver will keep you updated. 

17. Some personal details will be stored on our database for marketing reasons but we promise that your information will not be sold or passed on to any third party this will be for our personal marketing uses only.

Privacy 

We collect information you for 2 reasons: firstly , to process your order second, to provide you with the best possible service during and after your order.

 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with General Data Regulation (GDPR).

 

In Order to process your order we need to gather information such as : Your name Address ,Phone number, Email address,Credit/Debit card details.

Any personal information which we hold will be secured in accordance with our internal security policy .

 

Information such as your email Email Adrress Phone number will only be used for historical records to keep track of orders completed or used to keep you updated on special offers and changes.

Your Credit /Debit card information will not be stored by us and all payments online are via Pay Pal so we don't have any records regarding your Credit/Debit card information. 

 

If we intend to transfer your information outside the (EEA) European Economic Area) we will always obtain your consent first.

We may use technology to track hoe visitors use our site. briefly this can include a "cookie" which would be stored on your browser along with various other marketing tools for information on cookies click the following link : http://www.bbc.co.uk/webwise/guides/about-cookies

 

We will never collect sensitive information about you with out your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us .If you find any inaccuracies we will delete or correct them promptly.